Return policy

Return Policy
At Real Clothes, your satisfaction is our top priority. If for any reason you’re not completely happy with your purchase, you may return your items within 30 days of receipt, subject to the conditions outlined below.
  • Eligibility for ReturnsTimeframe: Return requests must be submitted within 30 days of receiving your order.
  • Condition of Items: Items must be unworn, unwashed, and in their original packaging with tags intact.
  • Exclusions: Returns are not available for:
  • Items marked as final sale.
  • Products damaged due to misuse or neglect.
How to Request a ReturnTo request a return, please follow these steps:
  1. Contact Us: Email us at pryshko.ihor@gmail.com with the subject line: “Return Request – [Order Number].”
  2. Provide Details: Include your order number, the reason for the return, and photos of the item (if applicable).
  3. Await Confirmation: Our team will review your request and provide return instructions within 2–3 business days.
  4. Ship Your Items: Return the items using the provided instructions. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
  • Refund ConditionsProcessing Fees: Any applicable shipping or processing fees are non-refundable.
  • Refund Method: Refunds will be issued to the original payment method used at checkout.
  • Processing Time: Refunds may take 7–10 business days to reflect in your account, depending on your payment provider.
Delivery PolicyWe strive to provide fast and reliable delivery for all orders. Here’s what you need to know about shipping with Real Clothes:
  • Shipping TimeframesStandard Delivery: Orders are delivered within 10 business days from the date of shipment.
  • Order Processing: Please allow 1–2 business days for order processing before shipment.
  • Shipping CostsFree Shipping: Enjoy free shipping on all orders, no minimum purchase required.
Tracking Your OrderOnce your order is shipped, you will receive a tracking number via email to monitor its progress.
Contact UsIf you have any questions regarding our return or delivery policies, feel free to reach out to us:
  • Email: pryshko.ihor@gmail.com
Thank you for choosing Real Clothes! We’re here to ensure your shopping experience is seamless and enjoyable.